Privacy Policy
This policy describes how Renewly ("we," "us," or "our") handles information when you use the Renewly app.
1. Who is responsible for your information
Data Controller: Mohammad Moayad Abu Ali, developer of Renewly ("Renewly," "we," "us," or "our"). For privacy questions and requests, contact renewlysupp@gmail.com.
Renewly determines the purposes for which information is processed in connection with the app. Third-party providers, including Google and RevenueCat, process certain information to provide their respective sign-in, billing, and subscription-management services. Their roles and obligations are also governed by their own terms and privacy policies.
2. Information we process
Google Account sign-in. Renewly currently allows you to sign in using your Google Account. Google handles the authentication process. Depending on the permissions and sign-in scopes configured in the app, Renewly may receive a Google account identifier and basic profile information such as your email address and name. Renewly does not receive or store your Google Account password. Google explains the information that can be made available through Google Sign-In in its OpenID Connect documentation.
Renewly account information. The Google sign-in identifier and the account information made available to Renewly are used to identify your Renewly account, authenticate you, and provide access to the app. Account sign-in information is retained while your Renewly account exists, subject to any retention required or permitted by law.
Subscription entries and in-app summaries. Subscription names, prices, billing dates, renewal dates, reminder settings, and other subscription details you manually enter are stored locally on your device. Renewly uses this information to display your subscriptions, calculate totals and upcoming renewals, and provide reminders. These entries and the related summaries are not uploaded to Renewly's own servers.
Renewly Plus purchase information. If you purchase Renewly Plus, Google Play processes the purchase and RevenueCat helps Renewly verify and manage subscription status and entitlements. According to the current RevenueCat configuration described by the developer, RevenueCat receives the Renewly app user ID and purchase or transaction information for subscription management. It is not provided with your Google password or your email address by Renewly. Google Play and RevenueCat may process purchase identifiers, product details, transaction records, subscription status, and related technical information as necessary to provide their services.
Renewly does not use advertising, advertising identifiers, or tracking technologies. It does not use analytics SDKs to track your behaviour. The word "analytics" in the app refers to calculations and summaries derived from your locally stored subscription entries.
3. Purposes and legal basis for processing
We process information only for specific purposes: to authenticate your Google Account sign-in; create and maintain your Renewly account; provide subscription tracking, calculations, and reminders; verify and manage Renewly Plus purchases; respond to support and privacy requests; protect the service; and comply with applicable legal obligations.
Where required by Jordanian law, we obtain your prior, explicit consent to the processing of personal data. Consent must be clear, electronically recorded, and specific to the stated purposes and period of processing. Google also obtains your permission for the Google sign-in information or scopes requested through its own sign-in process. Google sign-in permission is not a substitute for any separate consent Renewly is legally required to obtain. Certain limited processing may take place without separate consent where an exception under applicable law permits it, including where processing is required to comply with a legal obligation.
You may withdraw consent by contacting renewlysupp@gmail.com. Withdrawal does not make earlier processing unlawful and may mean that Renewly can no longer provide functions that depend on the withdrawn information. We will explain any consequences before completing a request where reasonably possible.
4. Data storage and retention
Local subscription information. Your manually entered subscription records and the summaries calculated from them are stored on your device, not on Renewly's own servers. You can delete individual subscription entries at any time in the app. Uninstalling Renewly or clearing its app data removes locally stored information from that device. Local entries may not be recoverable after uninstalling, clearing app data, or changing devices unless your device's own backup or restore features preserve them.
Account information. Account sign-in information associated with your Renewly account is retained while the account exists. You can request deletion through Settings → Account → Delete account. Deleting the Renewly account does not delete your Google Account itself and does not automatically cancel a Renewly Plus subscription purchased through Google Play.
Purchase records. Google Play and RevenueCat may retain purchase and transaction information under their own retention practices and applicable legal requirements. Deleting your Renewly account does not necessarily erase records that those providers must retain or that they control independently. We will take reasonable steps to request deletion of information under our control where applicable law requires or permits it.
We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by applicable law. When information is no longer needed, we will take reasonable steps to delete or de-identify it.
5. Sharing and service providers
We do not sell your personal information and do not share it for targeted advertising. Information is shared only as needed to provide the app, process purchases, respond to lawful requests, or protect the rights and security of users and the service.
- Google: Provides Google Account sign-in and, through Google Play, processes Renewly Plus purchases. See Google's Privacy Policy.
- RevenueCat: Supports Renewly Plus subscription status and entitlement management. It receives the app user ID and purchase/transaction information described above. See RevenueCat's Privacy Policy.
- Authorities and legal disclosures: We may disclose information where required by law, a valid legal process, or a competent authority, or where reasonably necessary to protect users, the service, or legal rights.
We do not provide your manually entered subscription list to Google, RevenueCat, or other third parties as part of Renewly's normal operation.
6. International data processing
Google and RevenueCat are third-party service providers that may process information in or from locations outside the Hashemite Kingdom of Jordan. The exact locations and infrastructure used may depend on each provider's systems and service configuration. Before and while making any cross-border transfer for which Renewly is responsible, we will assess and comply with the requirements of Jordanian law, including applicable protection-level, disclosure, consent, and safeguard requirements. We will not knowingly make a transfer where the required legal conditions have not been met.
7. Data security and incidents
We take reasonable technical and organizational measures appropriate to the nature of the information processed to protect it against unauthorized access, disclosure, alteration, loss, or destruction. Subscription information stored locally is also subject to the security of your device, its operating system, and any device-level backup services you choose to use. No electronic system or transmission method can be guaranteed to be completely secure.
If a personal data security breach occurs, we will assess it and take appropriate steps to contain, investigate, and remediate it. Where a breach is likely to cause serious harm, we will notify affected individuals within the period required by Jordanian law and notify the competent Personal Data Protection Unit within the statutory period. Under Article 20 of Jordan's Personal Data Protection Law, the relevant periods are 24 hours for notifying affected individuals and 72 hours for notifying the Unit after discovery of such a breach.
8. Your privacy rights and how to exercise them
Subject to the conditions and exceptions in applicable law, you may have the right to:
- Know whether your personal data is being processed and request access to it or a copy.
- Request correction, amendment, completion, or updating of inaccurate or incomplete information.
- Request restriction of processing in circumstances provided by law.
- Request erasure or concealment of personal data where the legal conditions are met.
- Withdraw prior consent where processing is based on consent.
- Object to processing or profiling in the circumstances provided by law.
- Request a copy of your data for transfer to another controller, where applicable.
- Be informed of a personal data security breach affecting your information as required by law.
To exercise a right, email renewlysupp@gmail.com with the subject line Privacy Request. Describe the request and provide enough information for us to verify that you control the relevant account. We may ask for proportionate verification to protect your account. We will respond within the time required by applicable law. Exercising a statutory privacy right will not result in a fee or other adverse consequence except where applicable law permits otherwise.
9. Account deletion, subscription cancellation, and Google permissions
To delete your Renewly account, open Settings → Account → Delete account and follow the in-app instructions. You may also email renewlysupp@gmail.com if you cannot access the app. Account deletion removes the Renewly account information under our control, subject to lawful retention requirements and records independently controlled by Google Play or RevenueCat.
Deleting your Renewly account or uninstalling the app does not cancel Renewly Plus billing. If you purchased through Google Play, cancel the subscription separately in your Google Play subscriptions settings. You may also review or revoke the permissions granted to Renewly through your Google Account settings. Revoking Google access may prevent you from signing in until you reconnect your account.
10. Children and legal capacity
Renewly is not designed to knowingly collect personal information from children or individuals who cannot legally provide consent. If a user lacks legal capacity, any processing requiring consent must be supported by the consent of a parent or legal guardian, or other authorization required by applicable law. If you believe a child or person lacking legal capacity has provided information without the required authorization, contact us at renewlysupp@gmail.com.
11. Cookies, advertising, and tracking
The Renewly app does not use advertising, advertising identifiers, behavioural advertising, or tracking technologies. The app's subscription analytics are calculations performed on subscription entries stored locally on your device; they are not behavioural analytics or cross-app tracking. This statement concerns the app. If a future version of the Renewly website uses non-essential cookies or similar technologies, we will disclose them and obtain consent where required by law before using them.
12. Complaints and regulatory contact
If you have a concern about how Renewly handles your information, please contact us first at renewlysupp@gmail.com with the subject line Privacy Complaint. We will review the concern and respond without retaliation or adverse treatment for making a good-faith complaint.
If the matter is not resolved, you may submit a complaint to the Personal Data Protection Directorate at Jordan's Ministry of Digital Economy and Entrepreneurship through the Ministry's official services and complaints channels. The Ministry states that complaints should first be raised with the relevant organization before escalation to the Directorate.
13. Changes to this policy
We may update this Privacy Policy when Renewly's features, providers, or legal obligations change. We will update the effective date shown at the top of this page and provide an appropriate notice for material changes, including an in-app notice or direct communication where appropriate or required. Where a change requires fresh consent, we will obtain it before processing data under the changed purpose.
14. Contact
Data Controller: Mohammad Moayad Abu Ali
Privacy contact: renewlysupp@gmail.com
Jurisdiction: Hashemite Kingdom of Jordan